the AIM blog

Facebook Chat Connection Issues in AIM

Fri, 26 Apr 2013 14:22:28 -0400

If you are experiencing issues trying to connect Facebook to AIM, you aren’t alone. Looks like our friends at Facebook are having some issues right now effecting third party products like AIM. We’re pretty confident they will get things back on track soon. This shouldn’t be an issue if you added Facebook in the past. Thanks for your patience.

When i sign in into my galaxy note 2 it keeps going black when i scroll or when i try to look at my contacts.

Tue, 26 Mar 2013 09:40:31 -0400

We just released an update that should fix this issue. Check the store for an update, if you continue to see it once you upgrade, please let us know.

PCMag.com names AIM for iPad one of the best

Tue, 05 Mar 2013 20:35:21 -0500

Thanks PCMag.com, we think AIM for iPad is pretty great too! Number 31 on their top 100 must have iPad apps.

“AIM is easily one of the best instant-messenger apps on the iPad. You can set up multiple usernames (and switch among them at any time), send IMs to any phone that supports text messaging, receive social network updates, and chat with Facebook and Google Talk users.”

Read the full article.

Download AIM for your iPad now!

AIM for Android and iPhone now with social updates

Wed, 13 Feb 2013 14:27:00 -0500

Just in time for Valentine’s Day. Chat with your sweetheart using the latest versions of AIM for Android and iPhone. We heard you missed Lifestream, so we modernized it a bit and added Instagram feed support. Access it from one easy to navigate “Updates” window. We’ve fixed some bugs and enhanced performance on both applications too. Enjoy!

Get AIM for Android

Get AIM for iPhone

Never miss a notification - new Twitter mention or Facebook comment, get them right in the app. (Android pictured)

Use AIM to post your status to Facebook or compose your Tweet in AIM for iPhone (coming soon to Android) (Android pictured)

Fully redesigned social networking updates. Now see your news feeds from AIM, Instagram and Facebook in one easy to navigate window. Comment and like Facebook and AIM posts right from the app (iPhone pictured)

AIM for Mac, update available

Tue, 05 Feb 2013 16:03:35 -0500

A new version of AIM for Mac is now available at www.aim.com. Includes updated dock bounce options, speedier performance, lots of bug fixes. Enjoy!

AIM for iPad, now with more chat sharing features

Fri, 25 Jan 2013 12:01:52 -0500

AIM is happy to announce the latest version of AIM for iPad is now available in iTunes. With this new version (1.5.0), you can

• Share photos, voice messages and your location without leaving the conversation
• Enjoy lots and lots of bug fixes
• Notice enhanced performance

Get AIM for iPad today.

Today's log in issues have been resolved

Wed, 05 Dec 2012 11:05:46 -0500

Thanks for the reports and your patience.

Issues for some trying to log in

Wed, 05 Dec 2012 10:41:58 -0500

If you are having issues logging into AIM. We are currently working on addressing it. We’ll get you back up and running soon.

AIM for iPhone users may receive new IMs even after exiting

Thu, 29 Nov 2012 12:15:18 -0500

AIM for iPhone users, if you’ve upgraded your iOS, you may have noticed you continue to get new IM notifications even after you’ve exited AIM. A bug in the new iOS creates two sessions of AIM running simultaneously. We’re working on a fix on our end, but in the meantime, you can work around this problem by doing the following:

Open a new chat and send the number 1 to username aolsystemmsg. This will get you back to one session of AIM running.

Thanks for your patience. We’ll post here when the new version is ready.

Update to AIM for Android is now available

Fri, 09 Nov 2012 11:45:36 -0500

AIM for Android users, we have a new version available in the Google Play store.

What’s new?

Custom groups are back! If you set up buddy groups in previous versions of AIM, your contacts will now be sorted using them.

More flexible chat storage options. Keep chats private between you and some of your contacts or choose to keep them ALL off the record.

Look for these two settings here:

Lots of bug fixes.

Some performance enhancements too.

https://play.google.com/store/apps/details?id=com.aol.mobile.aim

Lots of good stuff just released in AIM for Windows and Mac.

Thu, 18 Oct 2012 16:11:15 -0400

Updates

Lifestream is back! We’ve brought over your Facebook and Twitter accounts, Instagram is newly available and YouTube will be coming soon.

To add these services, just click the icons on the left side bar of your contact list. Click the updates icon (under the chat bubble) to see your feed. Cross post your status to Facebook and Twitter too. You can edit, add, and remove your services from preferences anytime.

Look for Lifestream to make its way back into AIM for iPhone and Android later this Fall.

Sounds

Missing the classic IM sent sound? No problem, open your AIM preferences (now available from the dot dot dot button on the side bar), choose the sound tab, open the options by selecting edit. Then choose “Play the classic AIM sound”. If you prefer to set your own custom sound, select the “Choose file” button and browse to a sound on your machine.

Chat logs

Want to store a copy of your chats on your computer? No problem. AIM for Window now offers this feature. For your privacy, you’ll need to opt into it. Open preferences, and select the box next to Choose how your messages are saved, “Store and save a copy of my chats on my computer”.

Trying to connect Twitter?

Mon, 15 Oct 2012 12:07:23 -0400

We are working on fixing an issue for users trying to connect Twitter to AIM. Should be working again by the end of the day. Thx for your patience!

Is your account up to date?

Tue, 14 Aug 2012 12:18:14 -0400

Don’t wait until it’s too late, make sure you have your latest email and an account security question tied to your AIM account. This will ensure if your account gets compromised or you lose access to your email you can still log into AIM. It’s pretty simple, and should only take you a min!

Go to http://myaccount.aol.com/. Once you are logged in, you can update your account by clicking on manage my account details, update my contact information. You can add/change your security question by clicking on manage username, update/change my account security question.

Seeing suspicious activity message when you try to log in?

Mon, 13 Aug 2012 11:35:44 -0400

Most likely your account’s been hacked and is sending spam. Reset your password http://password.aol.com/ and this should get you back in a good state.

AIM for iPhone update

Mon, 23 Jul 2012 09:57:08 -0400

Hey iPhone users, a new AIM update is ready for you in the app store. It fixes missing and dropped messages. Thanks for the reports.

Buddy groups are back in AIM for Mac and Windows and AIM.com

Wed, 18 Jul 2012 21:00:00 -0400

Earlier this year we launched the new AIM with a redesigned way to organize your contacts. We heard from a lot of you who missed your custom groups. We listened, so now your groups are right where you left them.

Don’t worry, if you’ve come to love your list without custom groups, you can easily hide them. Simply go to your menu, choose “Contacts” then deselect “Show custom groups”. We promise we’ll get them back in our mobile apps soon.

New in AIM for Windows and Mac

Tue, 29 May 2012 14:17:02 -0400

We’ve heard size matters. So, we’ve updated AIM Desktop to let you choose the width of your contact list.

Simply drag the right edge, between your list and chat history, to the left to make it smaller. Happy chatting!

Design the future of conversation

Mon, 16 Apr 2012 17:19:30 -0400

AIM is looking for a lead designer in our Dulles, VA, office. A portfolio is required for consideration. If you think you have what it takes, check out the job description and apply today! http://www.aim.com/jobs

AIM.com web chat is now up and running

Thu, 12 Apr 2012 18:55:09 -0400

Thanks for your patience, all is well on aim.com now. Chat away!

Yikes, logging into aim.com to chat is busted :(

Thu, 12 Apr 2012 17:26:17 -0400

You may have noticed logging into to AIM.com is a no go since earlier today. We’re working hard to fix the problem. In the meantime, you can use AIM Express. http://www.aim.com/products/express to chat on the web.